Companies with the best customer experience ratings outperformed their industry peers’ stock performance between 2019 and 2022 and doubled their lead over companies that provide poor customer experiences, according to new research from the XM Institute at Qualtrics. Continue reading Customer Experience Leaders Had Stronger Stock Returns In 2020 Recession
Tag Archives: Qualtrics
SAP announces intent to take Qualtrics public
SAP announced its intent to take Qualtrics public through an initial public offering (IPO) in the United States. Qualtrics is the market leader and creator of the Experience Management (XM) category, a large, fast growing and rapidly evolving market. Continue reading SAP announces intent to take Qualtrics public
Qualtrics Strengthens Video Feedback Capabilities with Enhanced Voxpopme Integration
Qualtrics, the leader in customer experience and creator of the experience management category announced enhancements to their Voxpopme integration, empowering customers to easily capture video feedback that directly integrates into the Qualtrics XM Platform™. Continue reading Qualtrics Strengthens Video Feedback Capabilities with Enhanced Voxpopme Integration