Sabio Group, the digital customer experience transformation specialist, has published new research that shines a light on the evolution of digital innovation in the contact centre. Continue reading Sabio Group publishes research that demonstrates the evolution of digital innovation in the contact centre
Tag Archives: Sabio Group
Sabio Group Enhances Agent-Wellbeing Offering with Latest Acquisition
Sabio Group has enhanced its contact centre agent wellbeing offering following its acquisition of leading workplace mental health platform provider, People Matter. The digital customer experience (CX) transformation specialist announced completion of the acquisition today in a move that enriches its current intellectual property (IP). Continue reading Sabio Group Enhances Agent-Wellbeing Offering with Latest Acquisition
Strong Investment in CX Sees Sabio Group Drive Record Growth
Sabio Group, the digital customer experience (CX) transformation specialist backed by Horizon Capital has announced strong financial and operational performances in its annual report and accounts, published today. Continue reading Strong Investment in CX Sees Sabio Group Drive Record Growth
Sabio Group acquires Coverage Group in France
Sabio Group has announced the acquisition of Coverage Group, one of France’s leading independent providers of customer experience and communications technology solutions. The acquisition supports Sabio’s goal of becoming the leading player across the European CX market and will add significant scale to the company’s French operations. Continue reading Sabio Group acquires Coverage Group in France