Talkdesk, the fastest growing Contact Centre as a Service provider announced $100 million in Series B funding led by Viking Global Investors with participation from existing investor DFJ. As the largest round ever raised for a private company in the contact center industry, the funding is strong validation of the company’s current performance and future potential. Continue reading Talkdesk Raises $100 Million to Power the Contact Centre of the Future
Tag Archives: Talkdesk
Glintt Selects Talkdesk to Improve Customer Service and Efficiency
Talkdesk, the enterprise contact centre platform announced Glintt, a leader in healthcare IT services, chose Talkdesk Enterprise Contact Center Platform to support their customer service operations. Continue reading Glintt Selects Talkdesk to Improve Customer Service and Efficiency
Talkdesk Launches AI Powered Product to Drive Better Inside Sales Conversations
Talkdesk, a leading intelligent contact center cloud platform, announced Talkdesk for Sales, a new offering for inside sales teams designed to drive more productive prospect conversations. Powered by AI, the Talkdesk for Sales product suite includes SalesAssistTM, power dialing, voicemail drop, local presence, Salesforce Sales Cloud integration, and more. Continue reading Talkdesk Launches AI Powered Product to Drive Better Inside Sales Conversations
Talkdesk Launches AI Powered Product to Drive Better Inside Sales Conversations
Talkdesk, a leading intelligent contact center cloud platform, announced Talkdesk for Sales, a new offering for inside sales teams designed to drive more productive prospect conversations. Powered by AI, the Talkdesk for Sales product suite includes SalesAssistTM, power dialing, voicemail drop, local presence, Salesforce Sales Cloud integration, and more. Continue reading Talkdesk Launches AI Powered Product to Drive Better Inside Sales Conversations
Talkdesk Picks Up Speed with Intelligent Contact Center Vision
Talkdesk, the leading intelligent contact centers cloud platform announced unprecedented momentum across all facets of its business. In the first half of its fiscal year, the company achieved exceptional growth in new customer wins in the U.S. and Europe and attracted top-tier talent from competitors. Continue reading Talkdesk Picks Up Speed with Intelligent Contact Center Vision
Talkdesk Names Jon Heaps Vice President of Channels
Talkdesk, the leading platform for intelligent cloud-based contact centers announced that contact center channels sales executive, Jon Heaps joined the company as Vice President of Channels. Continue reading Talkdesk Names Jon Heaps Vice President of Channels