Talkdesk, a leading intelligent contact center cloud platform, announced Talkdesk for Sales, a new offering for inside sales teams designed to drive more productive prospect conversations. Powered by AI, the Talkdesk for Sales product suite includes SalesAssistTM, power dialing, voicemail drop, local presence, Salesforce Sales Cloud integration, and more. Continue reading Talkdesk Launches AI Powered Product to Drive Better Inside Sales Conversations
Tag Archives: Talkdesk
Talkdesk Picks Up Speed with Intelligent Contact Center Vision
Talkdesk, the leading intelligent contact centers cloud platform announced unprecedented momentum across all facets of its business. In the first half of its fiscal year, the company achieved exceptional growth in new customer wins in the U.S. and Europe and attracted top-tier talent from competitors. Continue reading Talkdesk Picks Up Speed with Intelligent Contact Center Vision
Talkdesk Names Jon Heaps Vice President of Channels
Talkdesk, the leading platform for intelligent cloud-based contact centers announced that contact center channels sales executive, Jon Heaps joined the company as Vice President of Channels. Continue reading Talkdesk Names Jon Heaps Vice President of Channels
Talkdesk Launches Context Mobile, First-in-Market Offering to Revolutionize Contact Centre Industry
Talkdesk, the leading intelligent cloud contact center platform, unveiled Talkdesk Context, a suite of products that provides up-to-the minute intelligence on customer self-service activity to live contact center agents, so they can quickly understand and resolve customer issues. Context Mobile is the first product to launch within the Talkdesk Context product suite. Continue reading Talkdesk Launches Context Mobile, First-in-Market Offering to Revolutionize Contact Centre Industry
Talkdesk to Offer Fonolo’s Feature-Rich Call-Back Solution to their Customers
Fonolo is proud to now offer its cloud-based call-back solutions to a growing network of Talkdesk-powered contact centres, and is coming soon to AppConnect, the first enterprise app store. Talkdesk announced AppConnect earlier this year at Opentalk, their annual thought leadership event in San Francisco, and has since grown the platform to offer a wider range of contact centre apps. Continue reading Talkdesk to Offer Fonolo’s Feature-Rich Call-Back Solution to their Customers