Blue Jeans Network, Inc., the first cloud service to connect desktops, mobile devices and room systems in one video meeting, and Voicera, the leader in voice AI for the workplace, today announced availability of in-meeting transcription powered by an artificial intelligence assistant, Eva.
BlueJeans’ customers now enjoy full meeting notes of all participants that are easily stored, shared, edited and retrieved for later reference. Businesses are starting to incorporate more emerging technologies as one important step in executing a digital transformation strategy to make meetings more engaging and productive.
“Application leaders must develop a UCC strategy in cooperation with representatives from lines of business, digital workplace transformation leaders, and end-user computing and communications specialists. Such cooperation enables consideration of a wide range of needs and assets, with a view to encouraging the use of new and emerging technologies — in other words, improving “digital dexterity” —in pursuit of better business outcomes,” wrote Drew Kraus and Mike Fasciani of Gartner.*
“This is a game changer for our industry. We have pushed this platform to adopt technology before the customer asks for it. Meetings are the perfect environment for digital assistants where mundane tasks like note-taking can be automated and the strategic skills are left to the human participants,” said Steve Weinstock, Sr. Manager of Business Development and Integration Partnerships at BlueJeans. “The BlueJeans meetings platform, with its powerful open APIs, is designed to make it easy for partners like Voicera to build innovative solutions that have a functional and lasting impact for our customers. Just knowing that Eva is present in the meeting helps to increase productivity and ensure that ideas and action items carry over and help move the business forward.”
Available to all BlueJeans users, Eva participates in your meeting by taking notes, providing a full recording with a fully searchable transcript and word-cloud, and highlighting key moments, all of which can easily be shared with others. Using the service allows you to connect what happens in your meetings to the rest of your work day, and ultimately makes your meetings more actionable.
“We wanted to offer BlueJeans customers the first chance to have full meeting transcriptions,” said Omar Tawakol, CEO of Voicera. “This is a service we now offer through Voicera but it works best with partners who provide higher quality audio streams. The audio that comes from BlueJeans with Dolby Voice, delivered in a crisp 16k format, lends itself very well to transcription. In addition to the transcripts, Eva can create a highlight reel that is error corrected and delivered with much higher accuracy.”
To learn more or sign up for a trial of Voicera, please visit www.voicera.com/integrations/bluejeans
*Gartner, “Planning, Selecting and Deploying Unified Communications and Collaboration Primer for 2018,” Drew Kraus, Mike Fasciani, 23 January 2018.