Business Systems awarded on to the G-Cloud 10 Framework Helping Boost UK Public Sector Move to the Cloud

Business Systems (UK) Ltd, a leading provider of Call Recording and Workforce Optimisation solutions with a 30 year history in quality monitoring, analytics, workforce management and cloud contact centre technology, has once again been awarded a place on the G-Cloud 10 framework for the supply of cloud-based software to the Public Sector.

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As well as other services, the G-Cloud framework is a UK Government initiative designed to support the growth in procurement of Cloud to the Public Sector. Created through a partnership among the Crown Commercial Service and the Government Digital Service, G-Cloud 10 is part of the UK government’s “Digital Marketplace”, where public bodies can review and procure a catalogue of services.

“Being awarded on to the G-Cloud 10 framework, makes us proud to carry on supporting UK Public Sector organisations, with our portfolio of award-winning Workforce Optimisation solutions. Business Systems place on the G-Cloud 10 framework recognises our vision of aligning technology with the changing needs of the Public Sector in order to improve workplace productivity, boost customer experience and smartly optimise workforce operations” said Richard Mill Managing Director of Business Systems.

Business Systems secured their place on the G-Cloud agreement by offering a unique range of flexible, scalable and feature packed workforce optimisation solutions to the UK’s public sector including central government, local government, health, education, emergency services, defence and not-for-profit organisations.

About Business Systems (UK) Ltd (

UK’s largest independent provider of call recording and workforce optimisation, with a 30 year history in quality monitoring, analytics, workforce management and cloud contact centre technology. Offering unbiased advice on ‘best fit’ solutions from industry leading manufacturers, we provide expertise in implementing cloud services and transitioning operations from on-premise/legacy systems. Business Systems (UK) Ltd are entrusted by both public and private institutions with implementing projects that require significant technical expertise, coupled with process skill and ensures high quality and fit-for-purpose implementations with a range of value added services including project management, consultancy, integration, training, and technical support.