Daily Archives: July 4, 2018

Outsourcing

From Glasgow to Durban – KURA (CS) continues expansion

Glasgow based, contact centre specialist Kura (CS) Limited and Trident Investments announce their joint venture based in Durban, South Africa. The business currently services clients in both the UK and Australia and will be called “Kura South Africa”. It employs around 100 people and has aspirations to grow substantially in the years ahead. The JV will invest significantly in both people and technology. Continue reading From Glasgow to Durban – KURA (CS) continues expansion →

Who's Buying What?

Diabolocom helps PhotoBox enhance its customer experience

PhotoBox, the European market leader for customisable photo products, boasts 30 million customers across 12 countries. Due to the personalised and emotive nature of the product, the company sees dramatic increases in website traffic during seasonable peaks including Easter, Christmas, Valentine’s Day, Mother’s and Father’s Day and other holidays. Continue reading Diabolocom helps PhotoBox enhance its customer experience →

Guest Post

Optimising the workforce is about being open to the power of cloud technology, says Aspect Software

As organisations face an increasingly urgent need to make their workforces more productive, technology is often touted as a powerful enabler of greater efficiency and improved employee morale. While this is certainly true, this can only be effectively achieved if workers have access to tools that are optimised to the specific needs of the business and the people within it, and if these tools embrace the flexibility that modern business demands. This is according to Aspect Software. Continue reading Optimising the workforce is about being open to the power of cloud technology, says Aspect Software →