Aeriandi has unveiled its automatic speech recognition (ASR) technology – the latest addition to its Suite of Payment Card Industry Data Security Standard (PCI DSS) compliant voice services. After a successful roll out with a leading UK energy company, Aeriandi’s ASR technology is now widely available to all customers via its cloud-hosted secure payments platform. Continue reading Aeriandi Adds Automatic Speech Recognition to its Suite of PCI Compliant Voice Services
As the government continues its rollout of smart meters across Great Britain, Matthew Bryars, Co-Founder and CEO at Aeriandi, discusses the potential impact they will have on energy companies’ contact centres, and the steps that must be taken to ensure the guidelines of PCI DSS are adhered to… Continue reading Smart meters means smarter security
Aeriandi, a leading provider of secure voice services and NICE, a global leader in cloud and on-premises enterprise software solutions, including advanced customer analytics, have announced a strategic partnership. Under the terms of the partnership, Aeriandi’s customers will have access to an easy to implement speech analytics solution that can analyse both real-time and archived calls. Continue reading Aeriandi expands secure voice services to offer NICE Nexidia Analytics
BLOG: Organisations that fail to take data seriously are not only risking the safety of their customers’ most sensitive information, but also gambling with their own business reputation. Matt Bryars, CEO of Aeriandi discusses the importance of data storage, archive and retrieval solutions and why the cloud may hold the answers businesses are looking for. Continue reading Do You Know Where Your Archive Call Recording Data Is?
PRESS RELEASE: Aeriandi, a leading provider of PCI DSS Level 1 secure voice services announced two new appointments to its senior leadership team. The appointments of Max Kantelia as Chairman and Richard Dodd as Director and Chief Operating Officer extend the existing roles of both men within Aeriandi and enable the company to aggressively chase ambitious growth targets in 2016. Continue reading Aeriandi Appoints New Chairman And Chief Operating Officer as Part of Strategic Board Restructuring