Aeriandi has unveiled its automatic speech recognition (ASR) technology – the latest addition to its Suite of Payment Card Industry Data Security Standard (PCI DSS) compliant voice services. After a successful roll out with a leading UK energy company, Aeriandi’s ASR technology is now widely available to all customers via its cloud-hosted secure payments platform. Continue reading Aeriandi Adds Automatic Speech Recognition to its Suite of PCI Compliant Voice Services
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Smart meters means smarter security
As the government continues its rollout of smart meters across Great Britain, Matthew Bryars, Co-Founder and CEO at Aeriandi, discusses the potential impact they will have on energy companies’ contact centres, and the steps that must be taken to ensure the guidelines of PCI DSS are adhered to… Continue reading Smart meters means smarter security
Aeriandi expands secure voice services to offer NICE Nexidia Analytics
Aeriandi, a leading provider of secure voice services and NICE, a global leader in cloud and on-premises enterprise software solutions, including advanced customer analytics, have announced a strategic partnership. Under the terms of the partnership, Aeriandi’s customers will have access to an easy to implement speech analytics solution that can analyse both real-time and archived calls. Continue reading Aeriandi expands secure voice services to offer NICE Nexidia Analytics