PRESS RELEASE: TeleTech welcomes Kyle Priest as the Company’s new Chief Strategy and Marketing Officer. In this senior leadership role, Mr. Priest will be responsible for strategy, offer management, demand generation, sales enablement and corporate marketing. He will be part of the Company’s Executive Committee.
“Businesses across the globe are having an epiphany. Experiences matter. Customers expect simple, fluid experiences across every brand interaction point and if they don’t get it, they are gone in the swipe of a digital screen,” explained Ken Tuchman, chairman and CEO, TeleTech. “Kyle understands how digital customers think and behave. He is passionate about what we do best – customer engagement – and we are thrilled to have him joining the team.”
Judi Hand, Chief Revenue Officer, noted, “Our world is changing so quickly and our clients need help visualizing and staying ahead of what is coming next. As a former senior client marketing executive and most recently, as a global agency executive with deep technology experience, Kyle not only understands our clients’ opportunities and challenges, he knows how to help them navigate digital transformation in an omni-channel world.”
Priest joins TeleTech from SapientRazorfish (formerly Razorfish), where he was a member of the leadership team as the SVP, Growth Alliances. Previously, Priest was the Managing Director of Razorfish’s Commerce business. Based in the Dallas, TX office, Priest led the company’s go-to-market growth planning for technology enablement.
“TeleTech’s reputation and proven track record as a worldwide leader in customer engagement are exceptional,” said Priest. “Companies across the globe are seeking a strategic partner that can bring thought leadership, technology capabilities, insights and operational excellence to bear in a very human and thoughtful way that resonates with consumers to drive growth. The company’s unique ability to partner with clients to continuously deliver exceptional engagement while iteratively introducing more insight-fueled capabilities is something I’m excited to help advance and further alongside the tremendous talent and values-driven people here at TeleTech.”