LogMeIn Opens AI Center of Excellence

LogMeIn announced the establishment of the company’s new Artificial Intelligence (AI) Center of Excellence (COE). Based in Herzliya, Israel, the new centre will lead the company’s research, development and advancement efforts in AI, focusing on bringing Natural Language (NLP) and Speech technologies to LogMeIn’s product line-up, including its recently announced GoTo UCC portfolio, its identity and access management portfolio (led by LastPass), and its customer engagement portfolio (led by Bold360).

“As we look to the future of LogMeIn, we know AI will be a critical component to the innovations we bring to market,” said Paddy Srinivasan, Vice President & General Manager at LogMeIn. “The establishment of this centre is not just about researching the possibilities of AI but empowering our entire organization to think about how we can leverage our unique NLP, deep learning and speech capabilities to strengthen our market leading product portfolio. Our team in Israel will lead that charge – working on both practical and roadmap-worthy applications of AI as well as imaginative and envelope-pushing use cases.”

The research centre will also bring new jobs to the region – with LogMeIn adding dozens of new researchers and engineers over the next few months. Today, Israel ranks 3rd in the world for AI development and with this strong history of innovation and skilled workforce, LogMeIn is poised to not only help this innovative technology community continue to grow, but also leverage some of the greatest AI talent in the world.

This announcement comes less than two years after LogMeIn’s acquisition of leading Israeli AI & chatbot company, Nanorep – which jumpstarted the company’s AI innovation. The team and technology behind Nanorep formed a key foundation for LogMeIn’s flagship digital engagement product, Bold360 – which has been one of the company’s key growth drivers and one of its fastest growing product lines. LogMeIn also recently advanced their capabilities in deep learning and speech recognition, furthering its commitment to AI development.

“At LogMeIn we are leading the movement towards better global business communication, and AI is quickly becoming an essential component in any modern solution,” said Amit Ben, Head of AI at LogMeIn. “Building on our already strong AI foundation, the new Center of Excellence will provide us with the ability to dedicate even more time and resources to creating game-changing technologies and deploy them across our entire product portfolio.”

About LogMeIn, Inc.

LogMeIn, Inc. (Nasdaq:LOGM) simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations in North America, South America, Europe, Asia and Australia.