TCS and Scandinavian Airlines Sign New Strategic Partnership to Deliver Digital-First Customer Experience

Tata Consultancy Services, a leading global IT services, consulting and business solutions organization, has signed a new strategic partnership with Scandinavia’s leading airline, SAS, the flag-carrier of Sweden, Norway and Denmark. Continue reading TCS and Scandinavian Airlines Sign New Strategic Partnership to Deliver Digital-First Customer Experience

Bright Pattern Partners with Promero to Offer Powerful Omnichannel Contact Centre Software

Bright Pattern, a leading provider of omnichannel cloud contact center software for midsize and enterprise companies announces its partnership with Promero, a CX company specializing in software sales, service, hosting, custom software development, and mobile application development. Continue reading Bright Pattern Partners with Promero to Offer Powerful Omnichannel Contact Centre Software

Emirates NBD Building Artificial Intelligence-enabled Bank of the Future with AWS

Amazon Web Services (AWS), an Amazon.com company, announced that Emirates NBD, a leading bank in the Middle East, is collaborating with AWS to create a culture of innovation within the bank and is using AWS machine learning (ML) services to build a personalized retail customer banking experience. Continue reading Emirates NBD Building Artificial Intelligence-enabled Bank of the Future with AWS

TKC digital signs strategic partnership agreement with Contexta360 to add advanced AI and speech analytics to their portfolio

Contexta360, a leading speech analytics and conversational computing company, today announced it has signed a reseller agreement with TKC digital, a leading knowledge management vendor and call centre consultancy. Continue reading TKC digital signs strategic partnership agreement with Contexta360 to add advanced AI and speech analytics to their portfolio

Salesforce Ventures Launches New $125 Million Europe Trailblazer Fund

Salesforce announced that Salesforce Ventures, the company’s global corporate investment group, has launched a $125 million Europe Trailblazer Fund to continue to fuel enterprise cloud startups. Salesforce Ventures was the most active Corporate VC in Europe1 last year and has invested in companies pioneering digital payments, machine vision, artificial intelligence, blockchain and the API economy. Continue reading Salesforce Ventures Launches New $125 Million Europe Trailblazer Fund