The Directors Club breakfast briefing seminar on 3rd April, in partnership with TTEC, saw Len Patane, VP Sales Europe, TTEC Digital, look at ways of engaging employees to deliver the very best customer experience…. Continue reading CX, Heal Thy Self
Daily Archives: April 15, 2019
Explosive Growth Fuels Freshworks European Expansion
Freshworks, a global innovator in customer engagement software announced rapid expansion plans in the United Kingdom and Europe after posting triple-digit YoY growth in the region for the past 2 years. To meet the accelerating opportunities in the market the company has recently opened offices in Paris, France and Utrecht, Netherlands in addition to rapid expansion at their existing offices in London and Berlin. Continue reading Explosive Growth Fuels Freshworks European Expansion
Zoho Challenges The Commerce Industry Status Quo with New Omni-Channel Platform
Zoho announced its new, comprehensive commerce platform, Commerce Plus. Built on top of Zoho One, the operating system for business, Commerce Plus is a fully integrated, end-to-end platform for the commerce vertical. From sales to fulfillment to customer loyalty, Commerce Plus leverages Zoho’s customer experience, finance, analytics, and intelligence software to provide businesses an interconnected, first-of-its-kind commerce experience platform. Continue reading Zoho Challenges The Commerce Industry Status Quo with New Omni-Channel Platform
Fortem partners with Six Degrees
Fortem, a leading property maintenance firm that employs over 1,000 people and undertakes 400,000 responsive repairs each year, is working in partnership with Six Degrees to transition its IT systems to a secure, scalable and future-proofed environment. Continue reading Fortem partners with Six Degrees
Avaya Extends AI and Cloud Integration with Google Cloud
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, is furthering its integration with Google Cloud to fully leverage the AI and cloud capabilities of both companies, providing Avaya clients with new capabilities to enhance their customer experience and achieve desired business outcomes. Continue reading Avaya Extends AI and Cloud Integration with Google Cloud