RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions announced that the Detroit Pistons and RingCentral have entered into a multi-year strategic partnership.
As part of the partnership, RingCentral will deploy its industry-leading cloud technology including RingCentral Office® and RingCentral Contact Center™ using RingCentral Professional Services™ in the Henry Ford Detroit Pistons Performance Center. With the deployment of RingCentral technology and consolidating communications into a single cloud platform, the Detroit Pistons will deliver superior quality of service to their customers and improve response times.
“We are focused on infusing innovative technology into every aspect of our organization,” said Chris Pittenturf, senior vice president, IT and analytics, Detroit Pistons. “Our partnership with RingCentral will enable us to bring best-in-class cloud communications technology to our front office and enable us to engage our fans through multiple integrated channels. The technology provides the incremental benefit of greater insight into fan relationships through recording and quantifying touchpoint information.”
“Communications and collaboration are core to any business, especially in the sports industry,” said David Sipes, chief operating officer, RingCentral. “We’re excited to provide the Pistons with our world-class cloud communications technology to enhance the engagement for their organization through a robust mix of in-game and in-market activations and hospitality.”
The partnership will provide RingCentral the opportunity to have a presence on digital screens throughout the arena, press table and basketball stanchion signage, and official call under review in-game feature.
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect from any location, on any device, and via any mode. RingCentral provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.