OpenText Strengthens Leadership Team

OpenText™ announced the strategic appointment of Todd Cione as President of OpenText Worldwide Sales, and announced the promotions of Paul Duggan as President and Chief Customer Officer, and Madhu Ranganathan as President, CFO & Corporate Development.

Mr. Cione will lead a charter focused on spearheading the company’s global go-to-market strategy and revenue growth, with OpenText’s global sales and sales operations functions reporting directly to him. Mr. Duggan will lead a charter focused on customer success and customer transformations including support, recurring revenues, and professional services. Ms. Ranganathan will lead a charter focused on finance, corporate operations, and corporate development. Each of Mr. Cione, Mr. Duggan and Ms. Ranganathan will directly report to OpenText CEO & CTO Mark J. Barrenechea.

Cione is an experienced global sales leader with a proven record of customer engagement, revenue growth and executing cloud transformations. He brings to OpenText more than 30 years of experience in global sales at large multi-national technology organizations, including Teradata, Apple, Microsoft, and Oracle.

“I am delighted to have Todd join the OpenText executive leadership team and to announce the expanded responsibilities for Paul and Madhu. Todd is a results-oriented leader with a proven track record of delivering predictable and profitable growth.”

“As we continue to grow as a global leader in Information Management, our leadership team is elevated with those who are experienced with operating multi-billion-dollar businesses. Todd, Paul, and Madhu are outstanding executives, and I look forward to working with them in the years to come.” Mark J. Barrenechea, CEO & CTO OpenText

“I believe OpenText’s strategy of Information Management, in the cloud, at scale, is a winning strategy,” said Todd Cione, President of Worldwide Sales. “Information Management is positioned to transform organizations with next generation automation and AI. I am excited to be part of a winning team and to engage with customers and partners.”

“OpenText serves many global organizations, and core to OpenText customer success is value, trust and innovation,” said Paul Duggan, President and Chief Customer Officer. “As our customers undergo the next wave of business transformations to the cloud and AI, our global and experienced Customer Success organization is ready to help.”

“OpenText’s operational excellence remains central to supporting our growth and scale,” said Madhu Ranganathan, President, CFO & Corporate Development. “Our expanded organization is focused on creating a frictionless business for our employees and customers, and to support the long-term value creation for all our stakeholders.”

OpenText further announced that Ted Harrison, EVP, Enterprise Sales, has decided to retire from OpenText effective September 15, 2024. Until such time, effective immediately, Mr. Harrison will act as Strategic Advisor to the President, Worldwide Sales.

“I would like to sincerely thank Ted for his many years of leadership, contributions and accomplishments at OpenText and we wish him the very best in his next chapter,” added Mr. Barrenechea.

For full biographical information on Todd Cione, Paul Duggan, and Madhu Ranganathan, as well as the entire OpenText Executive Leadership Team, please visit here.

About OpenText

OpenText, The Information Company™, enables organizations to gain insight through market leading information management solutions, powered by OpenText Cloud Editions.

For more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit