Travel + Leisure Co. Optimizes Vacation Ownership CX with NICE CXone Mpower

NICE announced that Travel + Leisure Co., a global vacation ownership and membership travel company, has successfully migrated multiple lines of business onto the industry-leading NICE CXone Mpower platform, completing a multi-vendor displacement to set a new company standard for customer experience. Continue reading Travel + Leisure Co. Optimizes Vacation Ownership CX with NICE CXone Mpower

Kore.ai’s ‘AI for Work’ Accelerates AI Adoption and Business Outcomes Across Users, Teams and the Enterprise

Kore.ai, a global leader in advanced AI Agent platform and solutions, announced AI for Work, a comprehensive AI platform designed to break information silos, streamline business workflows, and elevate employee experience. Continue reading Kore.ai’s ‘AI for Work’ Accelerates AI Adoption and Business Outcomes Across Users, Teams and the Enterprise