Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced $150 million in funding. Continue reading Kore.ai Secures $150 Million Strategic Growth Investment to Drive AI-powered Customer and Employee Experiences for Global Brands
Tag Archives: Kore.ai
Customer Satisfaction Rises as Intelligent Virtual Assistants Address Service Frustrations, Kore.ai Report Reveals
A new customer experience benchmark report from Kore.ai, the world’s leading enterprise AI platform and solutions provider, reveals a growing acceptance for AI-powered intelligent virtual assistants (IVAs) that meet customer service quality expectations. Continue reading Customer Satisfaction Rises as Intelligent Virtual Assistants Address Service Frustrations, Kore.ai Report Reveals
Kore.ai launches Intelligent Virtual Assistants for Zoom Contact Center
Kore.ai, one of the world’s leading enterprise conversational and generative AI platform and solutions provider, announced the integration of its Experience Optimization (XO) Platform with Zoom Contact Center. Continue reading Kore.ai launches Intelligent Virtual Assistants for Zoom Contact Center
New Research Reveals Growing Acceptance for Automated Assistants in the Contact Centre
New research from Kore.ai, the world’s leading enterprise AI company providing conversational AI and generative AI platforms and solutions, has revealed a growing acceptance for AI-powered virtual assistants among contact centre agents. Continue reading New Research Reveals Growing Acceptance for Automated Assistants in the Contact Centre
Mphasis, Kore.ai Partner to Transform Customer and Employee Experience for Enterprises
Mphasis, an IT solutions provider specializing in applied technology and business process services, announced its strategic partnership with Kore.ai, the world’s leading enterprise conversational AI platform and solutions company, to bolster its offerings to transform customer experience management and employee engagement for their enterprise clients. Continue reading Mphasis, Kore.ai Partner to Transform Customer and Employee Experience for Enterprises
Kore.ai Unveils Experience Optimization Platform V10.1
Kore.ai, the world’s leading conversational AI platform and solutions company, announced the release of the Kore.ai Experience Optimization (XO) Platform Version 10.1, featuring enhanced capabilities for building chatbots using generative AI. Continue reading Kore.ai Unveils Experience Optimization Platform V10.1