IPI, the Contact Centre specialist and solutions provider, announced that it has signed QPC, a provider of innovative services and solutions for Contact Centres, as a partner. Continue reading IPI signs new partnership with QPC
Monthly Archives: May 2025
Aryza Announces Strategic Acquisition of Webio
Aryza, a global provider of mission-critical automation software across the credit lifecycle, is thrilled to announce its acquisition of Webio, a pioneering provider of conversational AI solutions. Continue reading Aryza Announces Strategic Acquisition of Webio
Invoca Acquires Symbl.ai, Empowering Brands to Orchestrate the Buyer Journey With Agentic AI
Invoca, the AI-leader in revenue execution platforms, announced it has signed a definitive agreement to acquire Symbl.ai, an AI-driven human intelligence platform. Continue reading Invoca Acquires Symbl.ai, Empowering Brands to Orchestrate the Buyer Journey With Agentic AI
IgniteTech Acquires Khoros to Transform Customer Connections in the AI Answer Engine Era
IgniteTech, a leader in AI innovation for enterprise software, announced its acquisition of Khoros, the comprehensive platform for digital-first customer engagement. IgniteTech is set to integrate its proven AI technologies across the Khoros platform. Continue reading IgniteTech Acquires Khoros to Transform Customer Connections in the AI Answer Engine Era
Alorica Launches CX2GO® — A Turnkey, Secure CX Solution Catering to Fast-Growing Brands in a Dynamic Market
Alorica Inc., a global leader in digitally powered CX, announced the launch of CX2GO, an instant, plug-and-play contact centre solution tailored for startups, small and medium-size businesses as well as fast-growing companies operating within a leaner CX framework. Continue reading Alorica Launches CX2GO® — A Turnkey, Secure CX Solution Catering to Fast-Growing Brands in a Dynamic Market
Firstsource and Sanas partner to redefine customer conversations with AI
Firstsource Solutions Limited, a leading global provider of transformational solutions and services and an RP-Sanjiv Goenka Group company, has partnered with Sanas, provider of the world’s first real-time speech understanding platform, to enable next-level customer conversations powered by AI. Continue reading Firstsource and Sanas partner to redefine customer conversations with AI