Content Guru Celebrates UK IT and ECCCSA’s Awards Shortlist Success

Content Guru, a leading global provider of cloud Customer Experience (CX) and contact centre technology, is delighted to announce further recognition for its industry-leading innovation in the storm® platform and brain® AI orchestration layer, after being named as a finalist across six prestigious categories at the UK IT Industry Awards 2025 and the European Contact Centre & Customer Service Awards (ECCCSAs). Continue reading Content Guru Celebrates UK IT and ECCCSA’s Awards Shortlist Success

Thoma Bravo Acquires Verint to Join Forces with Calabrio to Create an AI-Driven CX Powerhouse

Thoma Bravo, a leading software investment firm, announced that it has entered into a definitive agreement to purchase Verint Systems, Inc. (Nasdaq: VRNT) (“Verint”) in an all-cash transaction reflecting an enterprise value of $2 billion for the company. Continue reading Thoma Bravo Acquires Verint to Join Forces with Calabrio to Create an AI-Driven CX Powerhouse

The AA selects boost.ai to deliver AI Agent within 30 days for Millions of UK Drivers

boost.ai announced it has been selected by The AA, a leading UK-based provider of breakdown and insurance services, to support the next phase of its digital service transformation, using AI agents built on boost.ai’s trusted hybrid AI platform. Continue reading The AA selects boost.ai to deliver AI Agent within 30 days for Millions of UK Drivers