Global call and speech analytics platform Infinity has appointed Mark Adams as Chief Executive Officer, succeeding Warren Newbert, who is stepping down after nearly nine transformative years at the helm. Continue reading Infinity appoints Mark Adams as new CEO
Monthly Archives: September 2025
Alorica Expands its Cairo Operations, Increasing Workforce by 450%
Alorica Inc., a global leader in digitally powered CX, announced its site expansion in Cairo, Egypt to meet rising demand from its global customer base. Continue reading Alorica Expands its Cairo Operations, Increasing Workforce by 450%
TransPerfect Acquiring Unbabel, Solidifying Leadership Position in Language AI
TransPerfect, the world’s largest provider of language and AI solutions for global business, announced that it has acquired Unbabel, a market leader in language AI. Financial terms of the transaction were not disclosed. Continue reading TransPerfect Acquiring Unbabel, Solidifying Leadership Position in Language AI
8×8 and Southampton FC Renew Partnership to Bridge Gap Between Telephone and Terrace
8×8, the industry’s most integrated CX platform provider, announced the renewal of its sponsorship with Southampton Football Club, extending its role as an official partner of both the Men’s and Women’s First Teams through the 2025/26 season. Continue reading 8×8 and Southampton FC Renew Partnership to Bridge Gap Between Telephone and Terrace
Uniphore Announces Acquisitions of Orby AI and Autonom8
Uniphore, the Business AI company, announced it has acquired Orby AI, Inc. and intends to acquire Autonom8, Inc., two AI-native companies that will enhance the capabilities of Uniphore’s Business AI Cloud. Continue reading Uniphore Announces Acquisitions of Orby AI and Autonom8
Accenture to Acquire NeuraFlash to Further Enhance Salesforce and AI Capabilities
Accenture has agreed to acquire NeuraFlash, a leading Salesforce and gen AI consulting company that specializes in agentic solutions for sales, service, and field service operations. Continue reading Accenture to Acquire NeuraFlash to Further Enhance Salesforce and AI Capabilities