Tag Archives: Infinity

Infinity Moves Office to Accommodate International Growth

PRESS RELEASE: Infinity CCS – technology provider to the customer management outsourcing industry – has moved to new and bigger premises in Birmingham city centre to accommodate its growing business. Infinity, whose revenues have grown by 20% in 2016 (and over 120% in the last three years), has boosted its workforce by 40% in 2016 with new appointments in international sales, professional services and client support. Continue reading Infinity Moves Office to Accommodate International Growth

Infinity drives insight, efficiency and new business gains for customer management outsourcer, Webhelp UK

PRESS RELEASE: Recognised as one of the most progressive outsourcers in the UK market, Webhelp is focused on engineering the customer experience it delivers for clients based on data-driven insight.  Today it’s using the Infinity Platform – a combined agent desktop and workflow engine – not just to manage customer interactions efficiently, but to capture data from those interactions to fuel insight and transformational thinking.    Continue reading Infinity drives insight, efficiency and new business gains for customer management outsourcer, Webhelp UK