Text Request, the business text messaging platform founded and headquartered in Chattanooga, Tennessee, announced its acquisition by the U.K-based global messaging solutions leader Commify. Text Request will remain in Chattanooga, and become a base for further U.S. market expansion. Continue reading Text Request Acquired by Commify to Further US Market Expansion
Category Archives: Acquisitions & Mergers
ADP Acquires WorkForce Software
ADP®, a leading global technology company providing human capital management (HCM) solutions, announced that it has acquired WorkForce Software, a premier workforce management solutions provider that specializes in supporting large, global enterprises. Continue reading ADP Acquires WorkForce Software
Crescendo acquires customer operations innovator PartnerHero
Crescendo, creators of the first augmented-AI CX platform, announced the acquisition of PartnerHero, a leader in CX innovation with customers such as Airtable, Khan Academy, sweetgreen, Tom’s Shoes, Udemy and more. Continue reading Crescendo acquires customer operations innovator PartnerHero
Firstsource Acquires Ascensos
Firstsource Solutions Limited, a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, has acquired Ascensos, a leading UK-headquartered customer experience outsourcing partner for retail and eCommerce businesses. Continue reading Firstsource Acquires Ascensos
Startek® expands UK operations with acquisition of a strategic stake in Intelling
Startek, a global leader in customer experience management solutions, announced the acquisition of a controlling interest in Intelling, a United Kingdom-based customer acquisition and retention specialist. Continue reading Startek® expands UK operations with acquisition of a strategic stake in Intelling
Salesforce Signs Definitive Agreement to Acquire Tenyx
Salesforce has signed a definitive agreement to acquire Tenyx, a developer of AI-powered voice agents that create natural and engaging conversational experiences, transforming customer service. Continue reading Salesforce Signs Definitive Agreement to Acquire Tenyx