Mplus, the BPTO vertical of the BOSQAR INVEST group, is consolidating its market position in Central and Eastern Europe through the acquisitions of BPO companies Conectart in the Czech Republic and Valoris in Romania. Continue reading Mplus acquiring Conectart and Valoris, leading CX providers in Czech Republic and Romania
Category Archives: Acquisitions & Mergers
Konecta completes two strategic acquisitions in France and Italy to deliver Autonomous Lead Generation and Conversion
Konecta, a global leader in customer experience (CX) and digital services, continues to transform its business by enhancing its digital marketing capabilities and expanding its European footprint through two strategic acquisitions in France and Italy. Continue reading Konecta completes two strategic acquisitions in France and Italy to deliver Autonomous Lead Generation and Conversion
Workato Acquires Generative AI Support Automation Company DeepConverse Further Investing in the Agentic Enterprise
Workato ®, the leading Enterprise Orchestration platform, announced the acquisition of DeepConverse, a Generative AI-based support automation platform. DeepConverse enables AI-powered search and allows enterprises to automate customer service processes with an advanced AI-driven platform. Continue reading Workato Acquires Generative AI Support Automation Company DeepConverse Further Investing in the Agentic Enterprise
Braze Announces Agreement to Acquire OfferFit
Braze, the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, announced that it has entered into a definitive agreement to acquire OfferFit, an AI decisioning company, for $325 million, subject to customary closing adjustments. Continue reading Braze Announces Agreement to Acquire OfferFit
ResultsCX Acquires Aucera
ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including several Fortune 100 and FTSE 250 firms, has acquired Aucera. Continue reading ResultsCX Acquires Aucera
UiPath Acquires Peak to Launch Vertically Specialised Agents within its Agentic Automation Platform
UiPath, a leading enterprise automation and AI software company, announced the acquisition of Peak, an AI-native company headquartered in Manchester, United Kingdom. Continue reading UiPath Acquires Peak to Launch Vertically Specialised Agents within its Agentic Automation Platform