Workato ®, the leading Enterprise Orchestration platform, announced the acquisition of DeepConverse, a Generative AI-based support automation platform. DeepConverse enables AI-powered search and allows enterprises to automate customer service processes with an advanced AI-driven platform. Continue reading Workato Acquires Generative AI Support Automation Company DeepConverse Further Investing in the Agentic Enterprise
Category Archives: Acquisitions & Mergers
Braze Announces Agreement to Acquire OfferFit
Braze, the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, announced that it has entered into a definitive agreement to acquire OfferFit, an AI decisioning company, for $325 million, subject to customary closing adjustments. Continue reading Braze Announces Agreement to Acquire OfferFit
ResultsCX Acquires Aucera
ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including several Fortune 100 and FTSE 250 firms, has acquired Aucera. Continue reading ResultsCX Acquires Aucera
UiPath Acquires Peak to Launch Vertically Specialised Agents within its Agentic Automation Platform
UiPath, a leading enterprise automation and AI software company, announced the acquisition of Peak, an AI-native company headquartered in Manchester, United Kingdom. Continue reading UiPath Acquires Peak to Launch Vertically Specialised Agents within its Agentic Automation Platform
ServiceNow to extend leading agentic AI to every employee for every corner of the business with acquisition of Moveworks
ServiceNow, the AI platform for business transformation, announced it has signed a definitive agreement to acquire Moveworks. The acquisition will combine ServiceNow’s agentic AI and automation strengths with Moveworks’ front‑end AI assistant and enterprise search technology to unlock new experiences for every employee for every corner of the business. Continue reading ServiceNow to extend leading agentic AI to every employee for every corner of the business with acquisition of Moveworks
Zendesk to Acquire Local Measure, Expanding AI-Powered Voice
Zendesk, a global leader in AI-powered service, announced that it has signed a definitive agreement to acquire Local Measure, a leading provider of CCaaS and advanced voice solutions and a long-time AWS partner. Continue reading Zendesk to Acquire Local Measure, Expanding AI-Powered Voice