Engage Hub, the data-driven customer engagement and journey orchestration company, announced a partnership with UK-based Contact Centre Software provider (CCaaS), MaxContact, to help organisations maximise cost savings, service levels and efficiency in contact centres. Continue reading Engage Hub and MaxContact partner to optimise contact centre operations
Tag Archives: #MaxContact
MaxContact Welcomes Telecoms Sales Expert Howard Watson as Sales Director
MaxContact, a leading UK-based customer engagement software provider, is pleased to announce the appointment of Howard Watson as its new Sales Director, having recently held a sales leadership role at CCaaS provider, Puzzel. Continue reading MaxContact Welcomes Telecoms Sales Expert Howard Watson as Sales Director
MaxContact Secures Major Investment to Drive Innovation and Propel Growth
Manchester-based customer engagement technology provider MaxContact announced it has secured funding to accelerate a new phase of innovation and growth. Continue reading MaxContact Secures Major Investment to Drive Innovation and Propel Growth
Marston Holdings partners with MaxContact to support business growth
Manchester-based customer engagement technology provider MaxContact announced its partnership with Marston Holdings, a leading solutions provider in corporate debt recovery. Continue reading Marston Holdings partners with MaxContact to support business growth
Death of the Phone: 72% of online companies in the UK are uncontactable by phone
Online companies in the UK are making it near-impossible for customers to contact them on the phone, causing customers anxiety or serious stress. That’s according to new research from MaxContact which audited the contact options at 50 of the UK’s most popular online brands. Continue reading Death of the Phone: 72% of online companies in the UK are uncontactable by phone
HGS UK and MaxContact announce partnership to transform customer experiences
The UK operations of Hinduja Global Solutions Ltd announced its partnership with MaxContact, an award-winning customer engagement platform that helps contact centres build smarter customer experiences. Continue reading HGS UK and MaxContact announce partnership to transform customer experiences