Tag Archives: Omilia

Who's Buying What?

Omilia Powers Taco Bell’s Expansion of Voice AI Across 890+ US Drive-Thru’s

Omilia announced a strategic agreement with Taco Bell to continue deploying its Voice AI solution across Taco Bell’s US drive-thru network. This agreement deepens a partnership that began in 2023 and has since scaled to 890+ U.S. restaurants across 38 states to date, advancing Taco Bell’s Voice AI capabilities in the drive-thru while enhancing the customer and team member experience. Continue reading Omilia Powers Taco Bell’s Expansion of Voice AI Across 890+ US Drive-Thru’s →

Technology

Omilia Unveils the World’s First Enterprise-Grade Self-Learning Agentic CX Platform

Omilia, the global leader in Agentic CX, announced the launch of Omilia Self-Learning Agentic CX, the industry’s first enterprise-grade, self-learning Agentic CX platform designed to autonomously understand, improve, and optimize customer conversations across voice and digital channels. Continue reading Omilia Unveils the World’s First Enterprise-Grade Self-Learning Agentic CX Platform →

Partnerships

Omilia and Bell Integration Partner to Drive AI-Powered Customer Experience Innovation in the UK

Omilia, a global leader in Conversational Artificial Intelligence (CAI), continues to expand its European presence through a strategic partnership with Bell Integration, a trusted and leading provider of IT services and solutions in the UK. Continue reading Omilia and Bell Integration Partner to Drive AI-Powered Customer Experience Innovation in the UK →