Observe.AI, a leader in providing AI-powered agent enablement software to enhance voice customer experiences, has experienced rapid growth in response to the growing demand for solutions to support the remote workforce transition. In order to fuel this momentum, Observe.AI has hired Rich Wang as Vice President of Customer Success. Continue reading Observe.AI Announces Rich Wang as VP of Customer Success
Category Archives: Appointments
Michael Beckley and Tarita Miller join ContactEngine board
ContactEngine Inc., the proactive conversational AI technology used by large corporations across industries to automate customer communications, has announced the appointment of two new board members – Michael Beckley and Tarita Miller. Continue reading Michael Beckley and Tarita Miller join ContactEngine board
InMoment Introduces Key Global Executives to Accelerate Growth
15th July 2020: InMoment®, the leading provider of Experience Intelligence (XI)™, has tapped renowned leaders with deep experience scaling enterprise software and services to drive its new innovation initiatives. Continue reading InMoment Introduces Key Global Executives to Accelerate Growth
CallMiner Names Eric Williamson Chief Marketing Officer
14th July 2020: CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, has appointed Eric Williamson as Chief Marketing Officer. Williamson will lead CallMiner’s global marketing strategy, with a focus on positioning the company as the industry’s number one platform for extracting and operationalizing customer insights to drive transformative business change and value. Continue reading CallMiner Names Eric Williamson Chief Marketing Officer
Paul Holden Named New Head of Sales at Akixi
13th July 2020: Leading call reporting and analytics company, Akixi, has announced that Paul Holden joined the company on 6th July 2020 as Head of Sales. With a remit covering Akixi’s global sales activity, Paul will manage the company’s sales operations and be responsible for opening new markets and channels, and driving new customer acquisition. Continue reading Paul Holden Named New Head of Sales at Akixi
Genesys Names Marylou Maco New Head of Global Sales and Field Operations
Genesys® has appointed technology sales veteran Marylou Maco as its new executive vice president of Global Sales and Field Operations. Maco takes the helm from Mark Turner who is leaving after nearly 20 years at Genesys, where he was instrumental in helping the company seize market leadership and establish its cloud foundation. Continue reading Genesys Names Marylou Maco New Head of Global Sales and Field Operations