A Birmingham-based business outsourcing provider has hosted Mayor of the West Midlands Andy Street as it marks its next phase of growth. Continue reading Sigma Connected welcomes West Midlands Mayor as growth continues
Category Archives: Outsourcing
Customer Service Outsourcer Kura South Africa Expands In Durban
Customer service outsourcing experts Kura underlined its global ambitions with the launch of a new site in South Africa. Continue reading Customer Service Outsourcer Kura South Africa Expands In Durban
FRP secures sale of business and assets of Woven Group
Specialist business advisory firm FRP has secured the sale of Woven Group in a deal with various parties for its business and assets across the UK and South Africa. The group encompassed a variety of companies specialising in customer service outsourcing for renowned brands across multiple sectors – the result means over 1,000 jobs were secured across the two countries. Continue reading FRP secures sale of business and assets of Woven Group
HGS Colombia to ramp up to more than 300 employees by end of 2023
Hinduja Global Solutions (HGS), a leading provider of solutions in digital consumer experience (CX), business process management (BPM) and digital media services, announced the inauguration of its multilingual customer experience (CX) hub in Barranquilla, Colombia. Continue reading HGS Colombia to ramp up to more than 300 employees by end of 2023
Teleperformance is Now Great Place to Work® in United Kingdom and South Africa
Teleperformance, a global leader in digital business services, announced that its operations in the United Kingdom and South Africa have received Great Place to Work® certifications, making it the world’s only BPO organisation to achieve this accolade. Continue reading Teleperformance is Now Great Place to Work® in United Kingdom and South Africa
Global CX Provider Launches Alorica IQ to Meet Demand for Digitally Led Customer Interactions
Alorica Inc., an award-winning global leader in next-generation customer experience (CX) solutions, announced the addition of Alorica IQ, a digital foundry that integrates technology into all its services and customer interactions. Continue reading Global CX Provider Launches Alorica IQ to Meet Demand for Digitally Led Customer Interactions