Hinduja Global Solutions (HGS), a leading provider of solutions in digital consumer experience (CX), business process management (BPM) and digital media services, announced the inauguration of its multilingual customer experience (CX) hub in Barranquilla, Colombia. Continue reading HGS Colombia to ramp up to more than 300 employees by end of 2023
Category Archives: Outsourcing
Teleperformance is Now Great Place to Work® in United Kingdom and South Africa
Teleperformance, a global leader in digital business services, announced that its operations in the United Kingdom and South Africa have received Great Place to Work® certifications, making it the world’s only BPO organisation to achieve this accolade. Continue reading Teleperformance is Now Great Place to Work® in United Kingdom and South Africa
Global CX Provider Launches Alorica IQ to Meet Demand for Digitally Led Customer Interactions
Alorica Inc., an award-winning global leader in next-generation customer experience (CX) solutions, announced the addition of Alorica IQ, a digital foundry that integrates technology into all its services and customer interactions. Continue reading Global CX Provider Launches Alorica IQ to Meet Demand for Digitally Led Customer Interactions
Lemon Contact Centre celebrates 20 Years
Teesside’s Lemon Contact Centre is celebrating 20 years of providing zesty customer service, helping businesses to look after their clients across the UK and Europe since 2003. Continue reading Lemon Contact Centre celebrates 20 Years
Arvato CRM Solutions lays foundations for further sustainable growth with new HQ
Arvato CRM Solutions has opened a new 278-seat headquarters in Botanica Ditton Park, Datchet. Continue reading Arvato CRM Solutions lays foundations for further sustainable growth with new HQ
Ventrica offers the legendary global footwear brand Clarks enhanced customer support.
Ventrica is delighted to announce a new partnership with Clarks, Britain’s leading shoe manufacturer and retailer. As of June 1st, 34 new colleagues from Clarks UK business, became part of the Ventrica family. Continue reading Ventrica offers the legendary global footwear brand Clarks enhanced customer support.