Ventrica, a European, award-winning, outsourced contact centre, has attracted a £9 million investment from Mobeus Equity Partners. Ventrica provides intelligent, multi-lingual and omni-channel outsourced customer contact services to a range of global ‘blue-chip’ brands. Continue reading Mobeus Invests £9m In Fast-Growth Customer Experience Specialists, Ventrica
Category Archives: Outsourcing
Webhelp Nominated For Eighteen Awards In Customer Experience And HR
An exciting Awards season lies ahead for leading global Customer Experience (CX) and Business Process Outsourcing (BPO) expert, Webhelp, which has been named as a finalist eighteen times across five different awards programmes. Continue reading Webhelp Nominated For Eighteen Awards In Customer Experience And HR
Conduent Announces Agreement to Sell Portfolio of Select Customer Care Contracts
Conduent Incorporated announced it has entered into a definitive agreement to sell a portfolio of select standalone customer care contracts to Skyview Capital LLC, a privately held investment firm headquartered in Los Angeles, Calif. Continue reading Conduent Announces Agreement to Sell Portfolio of Select Customer Care Contracts
Everest Group Recognises Conduent in Banking, Property and Casualty Insurance, and Business Process Services Categories
Conduent Incorporated, a digital interactions company, recently earned three industry recognitions from Everest Group for business process outsourcing in multiple industries. Continue reading Everest Group Recognises Conduent in Banking, Property and Casualty Insurance, and Business Process Services Categories
200 seasonal jobs on offer at Newcastle contact centre
200 jobs have been announced in the region in the lead-up to Christmas by Newcastle contact centre Echo-U as it gears up for a surge in demand, giving locals the opportunity to earn extra money. Continue reading 200 seasonal jobs on offer at Newcastle contact centre
Bournemouth contact centre to recruit 50 seasonal staff for busy festive period
Leading contact centre Echo-U has announced that it will be bringing 50 new seasonal jobs to Bournemouth this autumn ahead of the busy Christmas period. Continue reading Bournemouth contact centre to recruit 50 seasonal staff for busy festive period