HCL Technologies (HCL), a leading global technology company, announced that it has been selected by Nokia, a Finnish networking and telecommunications equipment company as part of an important effort of streamlining Nokia’s outsourced IT management services. Continue reading Nokia signs five-year global IT infrastructure and application services deal with HCL Technologies
Category Archives: Outsourcing
TTEC Recognised by Global Sourcing Association for Best Nearshore Team
TTEC, a leading global customer experience technology and services provider focused exclusively on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, recently received the award for Best Nearshore Team from the Global Sourcing Association (GSA) in recognition of the company’s management of customer experience programs on behalf of a leading European technology provider. In addition, the company was named as a Top Performer 2018 in the Service Provider Challenger category. Continue reading TTEC Recognised by Global Sourcing Association for Best Nearshore Team
TTEC Hiring 8,000 Associates Across 22 Humanify™ Customer Engagement Centers in the US
TTEC, a leading global customer experience technology and services provider focused exclusively on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, announced that its National Kickoff to Summer Job Fair is being held on June 26, during which the company will be hiring for thousands of customer experience associates. Continue reading TTEC Hiring 8,000 Associates Across 22 Humanify™ Customer Engagement Centers in the US
Global firm launches search for 100 new jobs for the region
Up to 100 new homeworking jobs are set to be created in the Highlands and Islands. The jobs will be for people with excellent customer care skills looking for the flexibility of working from home. Continue reading Global firm launches search for 100 new jobs for the region
Firstsource named as “Service Provider Challenger” in Global Sourcing Association’s Top Performer Index
Firstsource has been named as a “Service Provider Challenger” on the Global Sourcing Association’s annual Top Performers Index for having made exceptional contributions to the positive reputation of sourcing, and helping shape the current and future state of the global sourcing industry. Continue reading Firstsource named as “Service Provider Challenger” in Global Sourcing Association’s Top Performer Index
CALLCARE Combines Emotional and Artificial Intelligence to Achieve Record Financial Growth
Leading outsourcing specialists CALLCARE Ltd, part of the Isher Capital portfolio, has reported a record annual turnover of £8.2m – a 20% increase on the previous year. Continue reading CALLCARE Combines Emotional and Artificial Intelligence to Achieve Record Financial Growth