UserTesting, a leader in experience research and insights, announced a new integration with Atlassian’s Jira Product Discovery, making it easy to share video-based human insights across the organization, and better align business and tech teams around a shared understanding of their customer. Continue reading UserTesting Integrates with Atlassian’s Jira Product Discovery
Category Archives: Technology
Observe.AI Introduces 30-Billion-Parameter Contact Center LLM with New Generative AI Product Suite
Observe.AI, the live conversation intelligence platform for contact centres, introduced its 30-billion-parameter Contact Center LLM and new Generative AI Suite for boosting agent performance. Continue reading Observe.AI Introduces 30-Billion-Parameter Contact Center LLM with New Generative AI Product Suite
Qlik brings the power of Generative AI into the Qlik Analytics Experience
Qlik® introduced a suite of OpenAI connectors that will help customers seamlessly and securely bring Generative AI content into Qlik to support a wide range of cloud analytics and automation use cases. Continue reading Qlik brings the power of Generative AI into the Qlik Analytics Experience
iQor and AmplifAI Join Forces to Revolutionize Call Centre Performance With Interaction Analytics and AI
iQor, a leading global provider of business process outsourcing (BPO) solutions, is proud to announce its strategic partnership with AmplifAI, the leading AI-driven performance enablement platform dedicated to leveraging data to create personalized environments for employee success. Continue reading iQor and AmplifAI Join Forces to Revolutionize Call Centre Performance With Interaction Analytics and AI
Poly and Vyopta Announce Partnership to Empower Customers to Inform Decisions on Space and Technology Utilization
HP | Poly, a leading provider of pro-grade audio and video solutions, and Vyopta, a leader in digital collaboration and experience optimization, have partnered to provide data to offer customers actionable insights that will inform decisions to optimize space and technology utilization. Continue reading Poly and Vyopta Announce Partnership to Empower Customers to Inform Decisions on Space and Technology Utilization
Teleperformance Expands Microsoft Partnership to Launch TP GenAI, a Generative AI platform to make Enterprises More Efficient and Human-Centric
Teleperformance, a global leader in digital business services, announced that it has signed a multi-year, $185 million Azure Cloud commitment with Microsoft to deliver comprehensive Microsoft Cloud infrastructure solutions to clients. Continue reading Teleperformance Expands Microsoft Partnership to Launch TP GenAI, a Generative AI platform to make Enterprises More Efficient and Human-Centric