Glassix, developer of the AI-powered unified messaging platform, is excited to announce the launch of its groundbreaking Conversational AI Suite. Powered by GPT-4 conversational AI engine from OpenAI, the suite revolutionizes the way businesses interact with customers, enabling them to go live with zero effort and deliver highly personalized customer experiences. Continue reading Glassix Announces Release of Conversational AI Suite
Category Archives: Technology
Pega Announces Pega GenAI to Infuse Generative AI Capabilities in Pega Infinity ’23
Pegasystems has announced Pega GenAI™ – a set of 20 new generative AI-powered boosters to be integrated across Pega Infinity™ ‘23, the latest version of Pega’s product suite built on its low-code platform for AI-powered decisioning and workflow automation. Continue reading Pega Announces Pega GenAI to Infuse Generative AI Capabilities in Pega Infinity ’23
Awaken Intelligence and IRIS Audio Technologies join forces to deliver heightened contact centre performance
Awaken Intelligence, the agent guidance and conversational analytics specialists, and IRIS Audio Technologies (IRIS Audio), the leading voice isolation experts, are delighted to announce a strategic partnership that technologically enables the live capture, isolation, transcription, and analysis of contact centre audio in real time. Continue reading Awaken Intelligence and IRIS Audio Technologies join forces to deliver heightened contact centre performance
Sprinklr AI+ Supercharges Customer Experience Data for Deeper Insights, Better Decisions, and Faster Actions
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced the launch of Sprinklr AI+. Continue reading Sprinklr AI+ Supercharges Customer Experience Data for Deeper Insights, Better Decisions, and Faster Actions
Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversational AI Chatbot Training and Testing
Cyara announced its integration of OpenAI’s GPT-3, which will accelerate the generation of training and testing data for Cyara Botium, the company’s one-stop solution for comprehensive, automated chatbot and conversational AI CX testing and assurance. Continue reading Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversational AI Chatbot Training and Testing
Aquant’s Service Co-Pilot Delivers Generative AI Purpose-Built for Service
Aquant, an enterprise AI software vendor, has launched Service Co-Pilot, the latest generation of its customer experience offering. This new release, enhanced by generative AI, is built for servicers and manufacturers of complex equipment and machines. Continue reading Aquant’s Service Co-Pilot Delivers Generative AI Purpose-Built for Service