Category Archives: Technology

LogMeIn Named a Challenger in Gartner’s 2019 Magic Quadrant for Unified Communications as a Service, Worldwide

LogMeIn announced that Gartner, Inc. has named LogMeIn as a Challenger in the 2019 Magic Quadrant for Unified Communications as a Service, Worldwide*. 2019 marks the first year that LogMeIn has been included in this Magic Quadrant with the launch earlier this year of GoToConnect. LogMeIn was also named a Leader in Gartner’s most recent Magic Quadrant for Meeting Solutions*. Continue reading LogMeIn Named a Challenger in Gartner’s 2019 Magic Quadrant for Unified Communications as a Service, Worldwide

8×8 Named a Leader in 2019 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

8×8, a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform announced it has been named by Gartner, Inc. as a Leader in the 2019 Magic Quadrant for Unified Communications as a Service, Worldwide.1 This is the eighth year in a row 8×8 has been recognized as a Leader in this report. Continue reading 8×8 Named a Leader in 2019 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

RingCentral Named a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide Report

RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions announced that Gartner has recognized RingCentral as a Leader in the Magic Quadrant for Unified Communications as a Service, Worldwide report.* In the Magic Quadrant report, published on July 30, 2019, RingCentral was positioned furthest for completeness of vision in the Leaders quadrant. Continue reading RingCentral Named a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide Report

Atos and NICE inContact Announce Partnership to Fuel Cloud Adoption for Hundreds of Thousands of Contact Centre Agents

Atos and NICE inContact, a NICE business, announced a partnership in which Atos, a global leader in digital transformation with over 110,000 employees in 73 countries, will make NICE inContact CXone a preferred solution for Contact Center as a Service and bring CXone to the company’s installed base of hundreds of thousands of contact center agents across the globe as well as new customers. Continue reading Atos and NICE inContact Announce Partnership to Fuel Cloud Adoption for Hundreds of Thousands of Contact Centre Agents