Jacada, a leading worldwide provider of customer service robotic process automation (RPA), has announced a value added reseller agreement with TM Group. Headquartered in Denmark, TM Group provides advanced compliance solutions and customer engagement platforms for major financial services institutions and trading floors throughout the Nordics. Continue reading Jacada and TM Group Form Strategic Customer Service RPA Partnership
Category Archives: Technology
Selligent Marketing Cloud Named a Leader in Cross-Channel Campaign Management by Leading Independent Analyst Firm
Selligent Marketing Cloud (Selligent), the intelligent marketing and customer experience cloud platform announced that the company has been identified as one of two Leaders in Forrester Research Inc.’s report “The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q4 2019.” Continue reading Selligent Marketing Cloud Named a Leader in Cross-Channel Campaign Management by Leading Independent Analyst Firm
Zoom Expands with Equinix to Future-Proof and Scale Its Video-First, Cloud-Native Architecture
Equinix, Inc., the global interconnection and data centre company, announced that Zoom Video Communications, Inc., a leading provider of video-first unified communications, will leverage Platform Equinix® to expand its globally distributed footprint in order to support the company’s worldwide growth objectives. Continue reading Zoom Expands with Equinix to Future-Proof and Scale Its Video-First, Cloud-Native Architecture
Vonage Expands Channel Programme Internationally, Names Industry Leader Adam Wilson UK Channel Lead
Vonage, a global business cloud communications leader, is launching its award-winning Channel Programme in the UK and has appointed industry leader Adam Wilson as UK Channel Lead, effective immediately. Mr. Wilson reports directly to Mario DeRiggi, SVP Channel Sales and Business Development. Continue reading Vonage Expands Channel Programme Internationally, Names Industry Leader Adam Wilson UK Channel Lead
Cognigy Secures Series A Funding to Lead the US Market in Conversational AI
Cognigy, the leading enterprise software vendor for self-service conversational artificial intelligence (AI) automation, announces its second round of financing. Continue reading Cognigy Secures Series A Funding to Lead the US Market in Conversational AI
“Hey Google, ask WestJet…”
WestJet announced Juliet, its digital travel assistant, is available on Google Assistant, giving guests a convenient, hands-and screen-free way to confidently have their day of travel questions answered. To chat with Juliet, guests can say “Hey Google, ask WestJet” to get started. Continue reading “Hey Google, ask WestJet…”