Customer engagement company Airship unveiled its new EU cloud site and revealed several new strategic milestones that contributed to a record-breaking quarter led by EMEA. In 2019, Airship has grown its global professional services organization by 5x, expanded its integrations with marketing clouds and data platforms, and introduced new functionality that makes it easier to localise messages to international audiences and automate messages within multi-step journeys. Continue reading Airship Announces New EU Cloud Site and Multiple Strategic Investments Driving Accelerated Global Growth
Category Archives: Technology
RedPoint Announces $13.5 Million Equity Raise to Accelerate Strategic Partnerships and Geographic Expansion
RedPoint Global, a top provider of customer data platform (CDP) and customer engagement technologies announced an equity raise of $13.5 million to fuel continued geographic expansion and deepen strategic partnerships. Led by Camden Partners, the round also includes participation of existing and new investors. Continue reading RedPoint Announces $13.5 Million Equity Raise to Accelerate Strategic Partnerships and Geographic Expansion
Swansea-based businesses partner to generate multimillion-pound savings for DfT
Business process outsourcing (BPO) provider Arvato has collaborated with cloud services company Mobilise to deliver cloud migration to the Department for Transport (DfT), in the first project of a new long-term partnership. Continue reading Swansea-based businesses partner to generate multimillion-pound savings for DfT
Content Guru Bringing AI Expertise to GovTech 2019
Content Guru, global leader in cloud communications technology, will be sharing its expertise in utilising Artificial Intelligence (AI) to enhance citizen engagement in the public sector at GovTech 2019. Continue reading Content Guru Bringing AI Expertise to GovTech 2019
eGain makes disruptive free Chatbot and Digital Desktop offer at annual conference
eGain, the leading provider of omnichannel customer engagement solutions, is offering free, working customer service chatbots at its Experience 360™ conference on October 15, 2019 at the Hyatt Regency O’Hare in Chicago. Continue reading eGain makes disruptive free Chatbot and Digital Desktop offer at annual conference
NICE Robotic Process Automation and NEVA Named Leader in Intelligent Automation by Leading Analyst Firm
NICE announced that it has been recognized as a Leader in Avasant’s “Intelligent Automation Tools RadarView 2019” report. Avasant noted NICE’s consistent innovation and cutting-edge capabilities for its Robotic Process Automation and NICE Employee Virtual Attendant (NEVA) (attended automation) offerings. For more information about NICE’s rating, please click here. Continue reading NICE Robotic Process Automation and NEVA Named Leader in Intelligent Automation by Leading Analyst Firm