Verint® was named a Leader in the recently published IDC MarketScape: Worldwide Voice of the Customer Applications 2023–2024 Vendor Assessment*. Continue reading Verint Named a Leader in IDC MarketScape Report for Worldwide Voice of the Customer Applications
Category Archives: Technology
Kore.ai Secures $150 Million Strategic Growth Investment to Drive AI-powered Customer and Employee Experiences for Global Brands
Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced $150 million in funding. Continue reading Kore.ai Secures $150 Million Strategic Growth Investment to Drive AI-powered Customer and Employee Experiences for Global Brands
Noetica Attains ISO 27001:2022 Certification for the Design Delivery and Support of Customer Contact Systems
Noetica – A British company, developing software products for the global contact centre market is proud to announce that it has attained its – ISO 27001:2022 certification (Certificate number: 436982024). Continue reading Noetica Attains ISO 27001:2022 Certification for the Design Delivery and Support of Customer Contact Systems
SnapLogic Announces GenAI Builder
SnapLogic, the leader in generative integration, unveiled GenAI Builder, the world’s first no-code generative AI application development product for enterprise applications and services. Continue reading SnapLogic Announces GenAI Builder
8×8 Announces New Technology Partner Ecosystem Tier to Empower Technology Partners to Solve Compelling Business Use Cases
8×8, a leading integrated cloud communications platform provider, announced SellWith8™, an exclusive tier within the 8×8 Technology Partner Ecosystem, allowing technology partners to solve compelling business use cases for customers. Continue reading 8×8 Announces New Technology Partner Ecosystem Tier to Empower Technology Partners to Solve Compelling Business Use Cases
ServiceNow announces five-year strategic alliance with Visa
ServiceNow, the leading digital workflow company making the world work better for everyone, announced a five‑year strategic alliance with Visa, a world leader in digital payments, to transform payment services. Continue reading ServiceNow announces five-year strategic alliance with Visa