Directors Club are delighted to announce the results for the Contact Centre Experience & Insight categories of the 2023 edition of the UK National Innovation Awards competition. Continue reading Results for the Contact Centre Experience & Insight categories of the 2023 UK National Innovation Awards competition
Tag Archives: Noetica
Noetica Partners with MyQualityTeam to Help Contact Centres Close Skills Gaps and Optimise Agent Performance
Noetica – A British company, developing software products for the global contact centre market, has announced a new partnership with the AI-enabled agent performance platform, MyQualityTeam, to empower contact centres to close skills gaps and optimise agent performance and productivity. Continue reading Noetica Partners with MyQualityTeam to Help Contact Centres Close Skills Gaps and Optimise Agent Performance
OneFamily Improves Family Engagement with Proactive Outbound Contact Centre Solution from Noetica and Opus Technology
Noetica – A British company, developing software products for the global contact centre market, announced that the award-winning financial services organisation, OneFamily, is using its outbound contact centre technology. Continue reading OneFamily Improves Family Engagement with Proactive Outbound Contact Centre Solution from Noetica and Opus Technology
US Medical Organisation Improves Patient Appointment Process With Proactive Outbound Dialling from Noetica
Noetica – A British company, developing software products for the global contact centre market, announced that a medical organisation in the U.S. has deployed its SmartBound™ solution. Continue reading US Medical Organisation Improves Patient Appointment Process With Proactive Outbound Dialling from Noetica
Noetica Once Again a Contact Centre Experience Finalist for the UK National Innovation Awards
Noetica – A British company, developing software products for the global contact centre market, announced that it is a finalist for the prestigious UK National Innovation Awards 2023 in the Contact Centre Experience category. Continue reading Noetica Once Again a Contact Centre Experience Finalist for the UK National Innovation Awards
Noetica Brings 20-Years’ Experience Serving Contact Centres in the UK Insurance Industry to BIBA 2023
Noetica – A British company, developing software products for the global contact centre market, will be attending The BIBA Conference 2023. Continue reading Noetica Brings 20-Years’ Experience Serving Contact Centres in the UK Insurance Industry to BIBA 2023
LAVG Optimises its Outbound Contact Centre Operations with Noetica
Noetica, a British company, developing software products for the global contact centre market, announced that LAVG is using its fully integrated outbound dialling solution to improve the debt recovery process. LAVG is a bailiff and debt collection organization in the Netherlands. Continue reading LAVG Optimises its Outbound Contact Centre Operations with Noetica