Noetica – A British company that develops software products for the global contact centre market, announced the appointment of Cliff Metcalf as its new Technical Support Leader. Continue reading Noetica Appoints Cliff Metcalf as its new Technical Support Leader
Tag Archives: Noetica
Fuel Card Services achieves productivity uplift using Noetica’s Dialling Solution for Sales and Service Calls
Fuel Card Services Ltd (FCS) is one of the UK’s largest independent fuel card agents, with over 250 staff across four locations. Continue reading Fuel Card Services achieves productivity uplift using Noetica’s Dialling Solution for Sales and Service Calls
Noetica Partners with Talkdesk to Deliver Advanced Outbound Dialling and Campaign Management Solutions
Noetica – A company, developing software products for the global contact centre market, announced a new partnership with Talkdesk®, a global AI-powered contact centre leader for enterprises of all sizes, with the launch of Talkdesk Advanced Dialer. Continue reading Noetica Partners with Talkdesk to Deliver Advanced Outbound Dialling and Campaign Management Solutions
Noetica Attains ISO 27001:2022 Certification for the Design Delivery and Support of Customer Contact Systems
Noetica – A British company, developing software products for the global contact centre market is proud to announce that it has attained its – ISO 27001:2022 certification (Certificate number: 436982024). Continue reading Noetica Attains ISO 27001:2022 Certification for the Design Delivery and Support of Customer Contact Systems
Noetica Waves the Flag for British Contact Centre Technology Innovation with Global Award Win
Noetica – A British company, developing software products for the global contact centre market, has been presented with Best Technology Innovation Award Vendor – Live Agent Support Solution. Continue reading Noetica Waves the Flag for British Contact Centre Technology Innovation with Global Award Win
Sterling Insurance Uses Noetica to Identify and Prioritise Calls based on Urgency and Respond to Leads from Aggregators With-in Minutes
Noetica – A British company, developing software products for the global contact centre market, has announced how it is working with Sterling Insurance’s contact centre to identify and prioritise calls based on their urgency and aim to respond to the hot leads received from aggregators very quickly, sometimes with-in minutes. Continue reading Sterling Insurance Uses Noetica to Identify and Prioritise Calls based on Urgency and Respond to Leads from Aggregators With-in Minutes