PRESS RELEASE: Altitude Software, a global provider of omnichannel solutions to deliver great customer experiences, has announced new headquarters in Lisbon. The company has moved its offices from the Miraflores district to the Lumiar neighborhood in Lisbon. The new address is Rua Frederico George, nº 37 A, Alto da Faia, 1600-468 Lisboa, Portugal. All contacts remain the same. Continue reading Altitude Announces New Lisbon Headquarters →

PRESS RELEASE: CallTower, an industry leading global unified communications (UC) and collaboration company announced a strategic partnership with Five9, a leading provider of cloud software for the enterprise contact center market. CallTower delivers the most advanced unified communications and collaboration solutions to enable people to easily connect. Continue reading CallTower and Five9 Strategically Partner to Deliver a Virtual Contact Center →

PRESS RELEASE: OrecX announced full integration between Oreka TR (voice recording software), and VoiceBase voice analytics. The integration enables any OrecX customer to turn on keyword/phrase spotting within a recorded interaction at the flip of a configuration switch. Continue reading OrecX Call Recording Integrates with VoiceBase Voice Analytics →