PRESS RELEASE: Semafone reported significant growth for 2016, including a 65% increase in revenue to £8.3 million and the rapid enlargement of its worldwide customer base of blue-chip Fortune 500 & FTSE 100 clients. The company also reported a double breakthrough: it has gained traction in key overseas markets ¬ – most notably North America, which now accounts for 49% of revenues – and has achieved success with its fast growing network of cloud-based channel partners, which includes BT and Gamma in the UK. Continue reading Semafone announces record growth for 2016 →

PRESS RELEASE: Content Guru has entered into a ground-breaking new partnership with international public services provider Serco which will bring the next generation of multi-channel contact centre capabilities to its public sector customers, by enabling organisations to implement the Citizen Engagement Hub. Continue reading Content Guru and Serco to Deliver Citizen Engagement Hub →

PRESS RELEASE: Natterbox announced the launch of Advanced Voice Services (AVS) on the Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways. Continue reading Natterbox Announces Advanced Voice Services (AVS) on the Salesforce AppExchange, the World’s leading Enterprise Apps Marketplace →

PRESS RELEASE: Mahindra Comviva, the global leader in mobility solutions, today announced the launch of a chatbot based Caller Ring Back Tone (CRBT) solution to assist subscribers in finding and availing the right content and price points for various offerings. Continue reading Mahindra Comviva launches Chatbot assisted CRBT solution for Interactive Customer Engagement →