PRESS RELEASE: Salesforce delivered the future of sales with Einstein High Velocity Sales Cloud. Einstein High Velocity Sales Cloud brings together the industry’s leading sales productivity app and the latest advancements in AI to empower sales reps to succeed in the digital era. Fueled by Salesforce Trailhead, the online interactive learning platform that empowers everyone to skill-up for the Salesforce Economy, the company is creating the sales jobs of the future today. Continue reading Salesforce Introduces Einstein High Velocity Sales Cloud – The Next Generation of Sales Powered by AI
Category Archives: Technology
New solution from IOVOX gives multichannel marketers the data needed to optimise spend
PRESS RELEASE: IOVOX, a global call analytics company, announced the availability of a new solution that provides marketers with enhanced data analytics, enabling them to make more informed decisions when evaluating the performance of inbound marketing campaigns. IOVOX’s new Multichannel Marketing solution is specifically designed for companies using multiple marketing channels to drive inbound calls to their business. Continue reading New solution from IOVOX gives multichannel marketers the data needed to optimise spend
Thunderhead Partners With Merkle | DBG to Accelerate Customer Engagement
PRESS RELEASE: Thunderhead announces its partnership with Merkle | DBG, an agency specialising in leveraging data and technology to help their clients drive growth and improve performance. Thunderhead’s ONE is a cloud-based customer engagement platform that surfaces unique journey-based behavioural insights that are then used to deliver relevant and personalised experiences in real-time. Continue reading Thunderhead Partners With Merkle | DBG to Accelerate Customer Engagement
Dimension Data launches 2017 Global Customer Experience Benchmarking Report
PRESS RELEASE: Organisations around the world are failing to implement effective digital strategies. As a result their customer experience (CX) solutions are becoming disjointed, and digital is not displacing traditional phone interactions at the speed that their customers are demanding. Continue reading Dimension Data launches 2017 Global Customer Experience Benchmarking Report
Intelecom establishes a new company Puzzel, to support growing customer demand in contact centre and mobile payment environments
Intelecom has established a new company Puzzel, that combines the group’s contact centre, mobile messaging and payments solutions to support growing customer demand in rapidly changing communication environments. The new company offers solutions to improve customer interactions and streamline payment processes across multiple channels and devices. Continue reading Intelecom establishes a new company Puzzel, to support growing customer demand in contact centre and mobile payment environments
CallidusCloud Positioned as a Leader in Gartner’s 2017 Magic Quadrant for Sales Performance Management
PRESS RELEASE: Callidus Software, a global leader in cloud-based sales, marketing, learning and customer experience solutions, has been positioned highest for ability to execute and furthest for completeness of vision, placing it in the leaders quadrant of the Gartner Inc. Magic Quadrant for Sales Performance Management. Continue reading CallidusCloud Positioned as a Leader in Gartner’s 2017 Magic Quadrant for Sales Performance Management