Content Guru, one of the world’s largest vendors of cloud contact centre, CX technology and Exchange Communications, a leading cloud and digital transformation specialist, have announced a new one-of-a-kind strategic UK partnership. Continue reading Content Guru and Exchange Communications Announce New Strategic Partnership
Category Archives: Partnerships
Zoom Launches ISV Exchange Program with Verint
Verint® announced that Zoom is launching the ISV Exchange Program with Verint’s open platform, expanding on the initial partnership announced last November. Continue reading Zoom Launches ISV Exchange Program with Verint
New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences
Qualtrics, the leader and creator of the experience management (XM) category, and WorkJam, the world’s leading digital frontline workplace, announced a strategic partnership that will improve the frontline employees experience in order to improve the customer experience. Continue reading New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences
Voxtron Middle East Expands Portfolio to Include Enghouse CCaaS Solutions
Enghouse Interactive and Voxtron Middle East LLC announced a bold and far-reaching expansion of the longstanding partnership between Voxtron and Enghouse Interactive. Continue reading Voxtron Middle East Expands Portfolio to Include Enghouse CCaaS Solutions
ServiceNow announces Teleperformance as new AI Lighthouse member
ServiceNow announced that global digital services leader, Teleperformance is joining the AI Lighthouse program. Continue reading ServiceNow announces Teleperformance as new AI Lighthouse member
Odigo Integrates with RingCentral to Deliver Unparalleled Customer Experience With New Connector Enhancement
Odigo, a European leader in Contact Center as a Service (CCaaS) solutions, announced a new connector to address the challenge of disparate communication solutions that often fail to integrate seamlessly. Continue reading Odigo Integrates with RingCentral to Deliver Unparalleled Customer Experience With New Connector Enhancement