Category Archives: Partnerships

Partnerships

Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centres Using Maestro

Bandwidth, a leading global enterprise cloud communications company, announced it is partnering with Google and Cognigy to launch AIBridge, which enables enterprises to easily deploy voice-based AI tools in front of their contact centres–resolving calls faster and more efficiently in the communications cloud. Continue reading Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centres Using Maestro →

Partnerships

Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution

Genesys®, a leader in AI-powered experience orchestration, announced a strategic collaboration with Salesforce, the #1 AI CRM, to help businesses bring together their data, agents, bots and communication channels for smarter end-to-end customer and employee experiences. Continue reading Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution →

Partnerships

Business Systems, TCC and Recordsure Join Forces to Provide Comprehensive Expertise and Guidance on New Consumer Duty Regulations

Business Systems, a leading provider of compliance and customer experience solutions, and TCC, a renowned consultancy firm specialising in financial services, and Recordsure, a unique AI RegTech provider, announced they are joining forces to provide advisory services and ongoing support to address the new Consumer Duty regulations. Continue reading Business Systems, TCC and Recordsure Join Forces to Provide Comprehensive Expertise and Guidance on New Consumer Duty Regulations →