Freshworks announced that companies around the world have increased customer retention by using Freshworks’ conversational AI bots to automate communication with buyers through WhatsApp, Instagram Messaging, and Facebook Messenger. Continue reading Freshworks and Meta Partner to Help Businesses Elevate Conversational Customer Experience Through the World’s Most Popular Messaging Apps
Category Archives: Partnerships
NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation
NICE and Cognizant announced the launch of a global strategic go-to-market partnership to accelerate customer experience (CX) transformation. Continue reading NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation
Zappix Announces Partnership with Cozera
Zappix has partnered with Cozera to elevate its customer experiences by providing users with a secure identity authentication to simplify the user experience while preventing Account Take Over attacks. Continue reading Zappix Announces Partnership with Cozera
Artificial Solutions Announces Partnership with Neudesic
Artificial Solutions®, the leading specialist in Conversational AI, announced a new partnership agreement with U.S. business and technology consulting firm, Neudesic. Continue reading Artificial Solutions Announces Partnership with Neudesic
LiveChat Launches in Square App Marketplace to Provide Omnichannel Chat Features for Square Sellers
LiveChat, a provider of software solutions for managing business communication, announced the launch of its integration with Square, the globally trusted software, payments, and hardware company. Continue reading LiveChat Launches in Square App Marketplace to Provide Omnichannel Chat Features for Square Sellers
TTEC Digital announces strategic CX partnership with Google Cloud
TTEC announced the expansion of its partnership with Google Cloud that will allow customers to use Google’s AI-powered Contact Center-as-a-Service (CCaaS) capabilities to strengthen the real-time interactions with customers across digital and live channels. Continue reading TTEC Digital announces strategic CX partnership with Google Cloud