Palo Alto Networks, the global cybersecurity leader, announced a commitment with Zoom Video Communications, Inc. to create joint solutions that will enable an exceptional user experience for their mutual customers, and help companies simplify and secure hybrid work. Continue reading Palo Alto Networks Partners with Zoom to Deliver Exceptional User Experience for Zoom Meetings
Category Archives: Partnerships
HybrIT signs partnership agreement with Enghouse Interactive to strengthen cloud contact centre offering to customers
Enghouse Interactive, a division of Enghouse Systems, has signed a partnership agreement with HybrIT Services, a cutting edge IT solutions and managed service provider, as a silver channel partner on its EMEA partner programme. The move represents the latest phase of a long-standing business relationship between the two companies. Continue reading HybrIT signs partnership agreement with Enghouse Interactive to strengthen cloud contact centre offering to customers
Glia and Tethr Partner to Deliver Enhanced Analytics for Digital Customer Service
Glia, the leading provider of Digital Customer Service (DCS), and Tethr, the leading AI-powered conversation intelligence platform, announced a strategic partnership to help companies improve their customer experience and drive business results. Continue reading Glia and Tethr Partner to Deliver Enhanced Analytics for Digital Customer Service
Boost.ai and CallMiner Partner, Provide Omnichannel Insights to Improve Customer Service Efficiency and Experience
Boost.ai, a leading cloud-based provider of conversational artificial intelligence (CAI) at scale, announced a new strategic partnership with CallMiner, a leading provider of conversation intelligence that drives improved customer experiences and business outcomes. Continue reading Boost.ai and CallMiner Partner, Provide Omnichannel Insights to Improve Customer Service Efficiency and Experience
Zingtree Announces TTEC Digital Partnership to Improve Contact Centre Agent Productivity
Zingtree, a conversational workflow software that turns every contact centre agent into an expert, is pleased to announce its partnership with TTEC Digital, a business segment of TTEC Holdings, Inc., one of the largest global digital CX technology and services innovators for end-to-end, digital CX solutions, to further its mission to elevate contact centre agent productivity. Continue reading Zingtree Announces TTEC Digital Partnership to Improve Contact Centre Agent Productivity
ChatLingual and HGS Announce New Partnership to Pioneer Multilingual CX
Multilingual messaging provider ChatLingual is thrilled to announce its partnership with HGS UK, a leader in providing world-class customer care and digital innovation for contact centre operations. Continue reading ChatLingual and HGS Announce New Partnership to Pioneer Multilingual CX