Balto, a leader in uniting contact centre agents with AI for better conversations, announced its partnership with Five9, an industry-leading provider of cloud contact centre solutions. Continue reading Balto Announces Partnership with Five9 to Empower Agents with Conversation Excellence
Category Archives: Partnerships
Transaction Services Expands Payment Acceptance with Market-Leading Solutions from Key IVR
Transaction Services, a leading provider of payment processing solutions, announced a global partnership with Key IVR to further expand the many methods that cardholders can now use to submit their payments to businesses who use the TRX processing platform. Continue reading Transaction Services Expands Payment Acceptance with Market-Leading Solutions from Key IVR
Content Guru Unveils New Partnership with Intelisys
Content Guru, the award-winning provider of enterprise-grade cloud contact centre and customer experience solutions, announced its new partnership with Intelisys, the leader in hybrid distribution. Continue reading Content Guru Unveils New Partnership with Intelisys
3CLogic Voice-Enables ServiceNow’s Virtual Agent in Latest Collaboration with Technology Workflows Business Unit
3CLogic, announced the integration of its voice solution with ServiceNow’s native Virtual Agent as part of its ongoing collaboration with the company’s Technology Workflows business unit. Continue reading 3CLogic Voice-Enables ServiceNow’s Virtual Agent in Latest Collaboration with Technology Workflows Business Unit
Faye and Ultimate Partner to Supercharge Customer Service Software
Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, and Ultimate, the world’s most powerful virtual agent platform, announced a formal partnership to supercharge the customer experience. Continue reading Faye and Ultimate Partner to Supercharge Customer Service Software
Khoros and Talkwalker partner to deliver seamless social media management and listening
Khoros, an award-winning leader in digital-first customer engagement software and services, and Talkwalker, a leading consumer intelligence and deep listening company, announced their partnership to provide brands with a world-class social media management, intelligence, and deep listening experience. Continue reading Khoros and Talkwalker partner to deliver seamless social media management and listening