Category Archives: Who’s Buying What?

Who's Buying What?

Citizens Advice Scotland Calls On Avaya

Citizens Advice Scotland (CAS), the national element of the largest independent advice network in Scotland, has chosen Avaya to provide the technology behind the Patient Advice & Support Service (PASS), a new 0800 helpline service for anyone who wants to give feedback, or raise comments, concerns or complaints about NHS treatment in Scotland. Continue reading Citizens Advice Scotland Calls On Avaya →

Who's Buying What?

Auction Technology Group (ATG) consolidates communication Solutions with RingCentral to better facilitate £2bn of auction transactions

RingCentral UK Ltd, a leading provider of global enterprise cloud communications and collaboration solutions announced that Auction Technology Group, a provider of online marketplaces headquartered in the UK, has selected RingCentral cloud communications and collaboration solution to successfully consolidate an international network of disparate service providers into a powerful single solution. Continue reading Auction Technology Group (ATG) consolidates communication Solutions with RingCentral to better facilitate £2bn of auction transactions →

Who's Buying What?

Challenger bank TSB selects Microsoft 365 Enterprise and Microsoft Dynamics 365 to advance its digital transformation

TSB, a UK challenger bank, has selected Microsoft 365 Enterprise and Microsoft Dynamics 365 to enhance how its 8,500 UK employees connect, collaborate and serve the bank’s customers across its eight corporate centres and 550 branches. Continue reading Challenger bank TSB selects Microsoft 365 Enterprise and Microsoft Dynamics 365 to advance its digital transformation →

Who's Buying What?

NICE Provides the First Voice-Based Authentication Solution at a Domestic Bank in Indonesia

NICE announced that, with the implementation of NICE Real-Time Authentication, Permata Bank is the first domestic bank in Indonesia to introduce voice biometrics as part of its customer authentication protocol. NICE Real-Time Authentication (RTA), together with its process automation solution, will allow the financial institution to conduct secure and seamless voice authentication, improving customer service. Continue reading NICE Provides the First Voice-Based Authentication Solution at a Domestic Bank in Indonesia →

Who's Buying What?

Core Contact Provides Seamless Client Partnerships with the Help of the Noble Enterprise Cloud Solution

Noble Systems, a global leader in unified contact centre technology solutions, is pleased to have been chosen as the cloud contact centre solution provider of choice by Core Contact, a national sector-led subscription management and telemarketing specialist. Core Contact will be utilising the Noble® Enterprise Cloud solution. Continue reading Core Contact Provides Seamless Client Partnerships with the Help of the Noble Enterprise Cloud Solution →