Omnichannel customer engagement platform Emarsys announced a partnership with complete nutrition brand Huel as it looks to rapidly evolve its capacity and speed for personalised outreach. Continue reading Rocket Huel: complete nutrition specialist announces lift-off with Emarsys
Category Archives: Who’s Buying What?
Cape Air Enhances Cloud Communications and Customer Engagement with 8×8 XCaaS
8×8, a leading integrated cloud communications platform provider, announced that Cape Air, one of the largest commuter airlines in the US, has deployed 8×8 XCaaS™ (eXperience Communications as a Service™) with 8×8 Voice for Microsoft Teams to empower their employees to provide exceptional customer experiences. Continue reading Cape Air Enhances Cloud Communications and Customer Engagement with 8×8 XCaaS
Multinational Fleet Management Company Selects eGain Knowledge Hub™ to Power Digital-First Customer Service
eGain, the leading knowledge management platform provider for customer engagement automation, announced that one of the world’s largest fleet management companies has selected the eGain Knowledge Hub to automate digital self-service and augment contact centre agents at the point of service. Continue reading Multinational Fleet Management Company Selects eGain Knowledge Hub™ to Power Digital-First Customer Service
ASICS Selects Contentsquare to Fuel Digital Expansion and Optimise Mobile Experience
Contentsquare, the global leader in digital experience analytics, announced it has partnered with ASICS EMEA to support the sportswear giant’s ambitious digital growth strategy. Continue reading ASICS Selects Contentsquare to Fuel Digital Expansion and Optimise Mobile Experience
Currys Collaborates With Mindtree To Deliver A Connected Omnichannel Customer Experience
Mindtree, a global technology services and digital transformation company, announced that it has enabled the UK’s leading retailer of technology products and services, Currys, to deliver a connected and highly personalised omnichannel shopping experience to its customers across multiple markets. Continue reading Currys Collaborates With Mindtree To Deliver A Connected Omnichannel Customer Experience
Gapcloud Chooses Bright Pattern For It’s Effortless Integration with Microsoft Products, Ease of Use, and Speed of Deployment
Bright Pattern, a leading provider of cloud-based omnichannel communication software for innovative companies, partners with Gapcloud to deliver contact centre software solutions to businesses that are looking to deploy an omnichannel call centre solution easily and integrate Microsoft Teams as part of their customer service operations. Continue reading Gapcloud Chooses Bright Pattern For It’s Effortless Integration with Microsoft Products, Ease of Use, and Speed of Deployment