Vodafone has extended its strategic agreement with Microsoft to roll out Microsoft 365 Copilot AI software to up to 68,000 Vodafone employees across multiple countries. Continue reading Vodafone to roll out Microsoft 365 Copilot
Category Archives: Who’s Buying What?
Liberty Bank Selects Salesforce to Enhance and Personalize Customer Engagement
Liberty Bank, headquartered in Middletown, Connecticut, announced that it is expanding its relationship and investment with Salesforce, the #1 AI CRM, to help enable Liberty Bank to better connect with customers. Continue reading Liberty Bank Selects Salesforce to Enhance and Personalize Customer Engagement
Open Network Exchange Revolutionizes its CX Strategy with NICE’s Enlighten AI
NICE announced that Open Network Exchange (ONE), a full-service business solutions provider serving the travel industry, has revolutionized its overall CX strategy through a digital transformation using NICE Enlighten AI. Continue reading Open Network Exchange Revolutionizes its CX Strategy with NICE’s Enlighten AI
Sigma Connected partners with IRIS on AI technology roll out
Business outsourcing provider Sigma Connected has announced an extended partnership with audio specialist IRIS Clarity as it further improves the company’s call handling and sound quality through an innovative Artificial Intelligence (AI) noise cancellation platform. Continue reading Sigma Connected partners with IRIS on AI technology roll out
Banco Sabadell Elevates Customer Experience with UserTesting’s QXscore
UserTesting, a SaaS leader in experience research and insights, announced its collaboration with Banco de Sabadell, S.A., marking the establishment of UserTesting’s QXscoreⓇ as the bank’s benchmark for digital quality and satisfaction. Continue reading Banco Sabadell Elevates Customer Experience with UserTesting’s QXscore
Tifgroup Partners With OpenDialog AI To Transform Customer Experience
tifgroup, a leading expert in travel insurance, is delighted to announce a strategic partnership with OpenDialog AI to significantly enhance the customer experience across its customer-focused brands. Continue reading Tifgroup Partners With OpenDialog AI To Transform Customer Experience