LivePerson, the global leader in enterprise conversations, announced that its Board of Directors has appointed John Sabino as CEO, effective January 10, 2024. Continue reading LivePerson Names John Sabino as CEO
MSI Reproductive Choices handles 23% more enquiries with cloud-based contact centre solution from IPI
IPI, the Digital Transformation specialist, announced that it has enabled MSI Reproductive Choices (formerly Marie Stopes International) to improve access to its vital health services. Continue reading MSI Reproductive Choices handles 23% more enquiries with cloud-based contact centre solution from IPI
Exclaimer Amplifies Digital Communication With Addition of New Social Feeds Feature to Email Signatures
Exclaimer, the leading email signature management platform, launches its Social Feeds feature, enabling organizations to embed their social media posts directly into their email signatures. Continue reading Exclaimer Amplifies Digital Communication With Addition of New Social Feeds Feature to Email Signatures
Cirrus and DuoCall MSP Sign Contact Centre Solutions Partnership
Cirrus, a leading contact centre solutions supplier, has joined forces with DuoCall MSP, a renowned managed service provider for small to medium-sized businesses in the contact centre market. Continue reading Cirrus and DuoCall MSP Sign Contact Centre Solutions Partnership
Momentum Acquires Horizon Telecom
Momentum, a leading global managed services provider, announced the successful close of its acquisition of Horizon Telecom, a Netherlands-based global next-gen managed service provider. Continue reading Momentum Acquires Horizon Telecom
Calabrio Acquires AI and Bot Analytics Company Wysdom to Revolutionise the Customer Experience
Calabrio, announced their acquisition of Wysdom, the leading experts in AI and virtual agent performance solutions. Continue reading Calabrio Acquires AI and Bot Analytics Company Wysdom to Revolutionise the Customer Experience