Accenture has agreed to acquire NeuraFlash, a leading Salesforce and gen AI consulting company that specializes in agentic solutions for sales, service, and field service operations. Continue reading Accenture to Acquire NeuraFlash to Further Enhance Salesforce and AI Capabilities
Tag Archives: Accenture
NatWest Group to Accelerate bank-wide data and AI transformation through 5-year collaboration with Accenture and AWS
NatWest Group (“NatWest”) has announced a new, five-year collaboration with Amazon Web Services, Inc. (“AWS”) – an Amazon.com, Inc. company – and Accenture to transform the way it serves its customers by accelerating the modernisation of its digital, data and analytics, and AI capabilities. Continue reading NatWest Group to Accelerate bank-wide data and AI transformation through 5-year collaboration with Accenture and AWS
Accenture Invests in Cresta to Improve Efficiency and Productivity in Contact Centres with Generative AI
Accenture has invested, through Accenture Ventures, in Cresta, a company that has developed an AI-powered platform designed for contact centres. Continue reading Accenture Invests in Cresta to Improve Efficiency and Productivity in Contact Centres with Generative AI
EDF Teams with Accenture and Kraken Technologies to Accelerate Customer Transformation
Accenture and Kraken Technologies are helping EDF’s UK retail business accelerate the migration of customers to its new platform, enabling them to effectively manage their energy use and cost. Continue reading EDF Teams with Accenture and Kraken Technologies to Accelerate Customer Transformation
Accenture to Acquire GemSeek to Further Expand its Customer Analytics Services
Accenture has agreed to acquire GemSeek, a leading customer experience analytics provider helping global businesses understand customers through insights, analytics and AI-powered predictive models. Continue reading Accenture to Acquire GemSeek to Further Expand its Customer Analytics Services
MTN, Accenture and Genesys unite to elevate the customer experience
MTN, Africa’s leading telecommunications service provider, is elevating customer experience through a transformative partnership with global consulting firm Accenture and customer experience solutions provider Genesys. Continue reading MTN, Accenture and Genesys unite to elevate the customer experience