Brands are bringing their customer service operations back to the UK as technology tears up the economics of delivery, according to new research from ArvatoConnect. Continue reading AI sparks reshoring boom as UK brands set to bring customer services home
Tag Archives: ArvatoConnect
AI anxiety risks customer experience talent drain, report warns
The integration of AI into customer experience operations is causing anxiety among employees and pushing them to leave their roles, according to new research from ArvatoConnect. Continue reading AI anxiety risks customer experience talent drain, report warns
Dudley Council extends partnership with ArvatoConnect to further advance digital transformation
ArvatoConnect is pleased to announce the extension of its partnership with Dudley Council in a renewed commitment to streamline operations through digital automation. Continue reading Dudley Council extends partnership with ArvatoConnect to further advance digital transformation
ArvatoConnect awarded HMRC contract as IT service partner
Datchet-headquartered ArvatoConnect has secured a five-year contract with HMRC to provide IT support services as part of the Shared Services for Government (SSfG) strategy. Continue reading ArvatoConnect awarded HMRC contract as IT service partner
Arvato CRM Solutions is now ArvatoConnect
Arvato CRM Solutions is rebranding to ‘ArvatoConnect’. This new identity reflects our current growth trajectory and makes a bold statement of intent for our future strategy and social impact ethos. Continue reading Arvato CRM Solutions is now ArvatoConnect