Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has announced a new collaboration with Amazon Web Services (AWS) to integrate Amazon Nova Sonic, a speech-to-speech foundation model that enables more human-like voice conversations, with the Vonage Voice API. Continue reading Vonage Partners with AWS to Unveil AI Voice Agent Integration
Tag Archives: AWS
NICE Signs Strategic Collaboration Agreement with AWS To Accelerate End-To-End Customer Service Automation at Scale
NICE announced a new strategic collaboration agreement (SCA) with Amazon Web Services (AWS), to transform how businesses deliver customer service through tightly integrated AI, cloud, and automation technologies. Continue reading NICE Signs Strategic Collaboration Agreement with AWS To Accelerate End-To-End Customer Service Automation at Scale
Korean Air to build AI Contact Center with AWS
Korean Air has partnered with Amazon Web Services (AWS), a global leader in cloud technology, to develop an AI Contact Center (AICC) platform that incorporates innovative AI technologies to improve customer centre services. Continue reading Korean Air to build AI Contact Center with AWS
AWS Announces Amazon Q to Reimagine the Future of Work
Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, announced Amazon Q, a new type of generative artificial intelligence-(AI) powered assistant that is specifically for work and can be tailored to a customer’s business. Continue reading AWS Announces Amazon Q to Reimagine the Future of Work
Trip.com Group Selects AWS as Its Strategic Cloud Provider to Enhance the Global Travel Experience
Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, announced that Trip.com Group, an international one-stop travel service provider, has selected AWS as its strategic cloud provider to enhance the travel experience for hundreds of millions of travellers. Continue reading Trip.com Group Selects AWS as Its Strategic Cloud Provider to Enhance the Global Travel Experience
Yellow.ai Scales Generative AI–powered Chatbot and Voicebot Solutions Globally on AWS
Amazon Web Services (AWS), an Amazon.com company, announced that Yellow.ai, a global leader in conversational artificial intelligence (AI), has chosen AWS as its preferred cloud provider to power its generative AI–powered voicebot and chatbot solutions. Continue reading Yellow.ai Scales Generative AI–powered Chatbot and Voicebot Solutions Globally on AWS